Frequently Asked Questions

【Others】
【When does the cancellation fee start? 】
The cancellation policy is below.

【Cancellation provisions】
・Price per person
From 14 days to 8 days prior:30% of room rate
From 7 days to …Continue reading
【Use with children】
【Contents of meals for children】
Children are welcome to use this facility.

It's about your child's cooking.
*Please understand that the menu may change depending on the se…Continue reading
【Meals / Restaurants / Bars】
【About dinner start time】
Q. What time does dinner start?
A，There are starting times of 5:30, 6:00, and 6:30.
【Meals / Restaurants / Bars】
【Can I have meals in my room? 】
Q.Can I have dinner in my room?
A. Yes, you can.
　Dinner can be changed to in-room dining for a more relaxing stay.(Separate fee will be cha…Continue reading
【Bathing / Baths】
【Do you have a private bath? 】
You can use the "private bath" of "Asamogawa Urashima Onsen".
50 minutes once:Available for 3,300 yen.(Reservation required)
【Hotel / Guest rooms】
【Is it possible to advance the check-in time? 】
Depending on the reservation status on the day, we may not be able to accept early check-in.

Usually from 15:00
In the case of 14:00 one ho…Continue reading